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Tag Archives: Tesseract

Making progress with WebXPRT 4 in iOS 17

In recent blog posts, we discussed an issue that we encountered when attempting to run WebXPRT 4 on iOS 17 devices. If you missed those posts, you can find more details about the nature of the problem here. In short, the issue is that the Encrypt Notes and OCR scan subtest in WebXPRT 4 gets stuck when the Tesseract.js Optical Character Recognition (OCR) engine attempts to scan a shopping receipt. We’ve verified that the issue occurs on devices running iOS 17, iPadOS 17, and macOS Sonoma with Safari 17.

After a good bit of troubleshooting and research to try and identify the cause of the problem, we decided to build an updated version of WebXPRT 4 that uses a newer version of Tesseract for the OCR task. Aside from updating Tesseract in the new build, we aimed to change as little as possible. To try and maximize continuity, we’re still using the original input image for the receipt scanning task, and we decided to stick with using the WASM library instead of a WASM-SIMD library. Aside from a new version of tesseract.js, WebXPRT 4 version number updates, and updated documentation where necessary, all other aspects of WebXPRT 4 will remain the same.

We’re currently testing a candidate build of this new version on a wide array of devices. The results so far seem promising, but we want to complete our due diligence and make sure this is the best approach to solving the problem. We know that OEM labs and tech reviewers put a lot of time and effort into compiling databases of results, so we hope to provide a solution that minimizes results disruption and inconvenience for WebXPRT 4 users. Ideally, folks would be able to integrate scores from the new build without any questions or confusion about comparability.

We don’t yet have an exact release date for a new WebXPRT 4 build, but we can say that we’re shooting for the end of October. We appreciate everyone’s patience as we work towards the best possible solution. If you have any questions or concerns about an updated version of WebXPRT 4, please let us know.

Justin

An update on the issue with WebXPRT 4 in iOS 17

Recently, we informed XPRT blog readers that after updating Apple iPhones and iPads to iOS and iPadOS 17, respectively, we began to see WebXPRT 4 failures on those devices. In the Safari and Google Chrome browsers, WebXPRT 4 test runs were freezing while running the Encrypt Notes and OCR Scan workload. We were able to replicate the issue on every iOS/iPadOS 17 device we tested, and we also confirmed that WebXPRT 4 continues to run without issues on other non-iOS platforms.

Our team has been investigating the situation, and we’ve made some progress. It’s clear that the failed test runs are getting stuck when the WASM-based Tesseract.js Optical Character Recognition (OCR) engine attempts to scan a shopping receipt. During our research, we’ve discovered an issue when the current Tesseract.js engine runs on iOS 17. This issue is broader than WebXPRT 4, and the Tesseract team is aware of the problem. Future versions of iOS 17 or later versions of Tesseract.js may include fixes for the problem, but unfortunately, we don’t know whether or when a fix will be available.

We’re currently investigating possible workarounds for the problem, and hope to be able to start testing soon. Our goal is that any solution we implement will not significantly affect existing WebXPRT 4 scores on non-iOS 17 platforms.

We will continue to share any substantive progress updates with readers here in the blog. Once again, we apologize for any inconvenience this issue causes for WebXPRT 4 users, and we appreciate your patience while we work toward a solution. If you have any questions or comments, please feel free to contact us!

Justin

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