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Tag Archives: Photoshop

Let us know if you encounter this Adobe PSE 2020 issue with HDXPRT 4

Last week, a member of the tech press let us know that they encountered an error while preparing a system for HDXPRT 4 testing. Specifically, while attempting to install the trial version of Adobe Photoshop Elements (PSE) 2020, they encountered the following error:

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They were working with an MSI Sword 15 A12UE, which had all the latest Windows 11 and Microsoft Edge updates, and they were able to complete installation and testing on other Windows 11 systems in their lab. This eliminates compatibility between the Adobe PSE 2020 installer package and Windows 11 or Microsoft Edge as the issue.

We do not have the same MSI Sword system in our lab, but we tried to replicate the issue by performing the HDXPRT 4 installation and setup process on a Dell G7 15 laptop running on an up-to-date version of Windows 11 (22H2, 22621.521). We successfully installed Adobe PSE 2020 and completed several HDXPRT 4 iterations.

The error this user encountered could be specific to their system or situation. However, we would like to know if other HDXPRT 4 users have run into the same issue. If you’ve experienced this issue in your testing, please contact us. We may be able to identify and publish a solution. 

Justin

HDXPRT: See how your Windows PC handles real-world media tasks

Many of our blog readers first encountered the XPRTs when reading about a specific benchmark, such as WebXPRT, in a device review. Because these folks might be unfamiliar with our other benchmarks, we like to occasionally “reintroduce” individual XPRTs. This week, we invite you to get to know HDXPRT.

HDXPRT, which stands for High-Definition Experience & Performance Ratings Test, was the first benchmark published by the HDXPRT Development Community, which later became the BenchmarkXPRT Development Community. HDXPRT 4, the latest version, evaluates the performance of Windows 10 and Windows 11 devices while handling real-world media tasks such as photo editing, video conversion, and music editing. HDXPRT uses real commercial applications, such Photoshop and MediaEspresso, to complete its workloads. The benchmark then produces easy-to-understand results that are relevant to buyers shopping for new Windows systems.

The HDXPRT 4 setup process takes about 30 minutes on most systems. The length of the test can vary significantly depending on the speed of the system, but for most PCs that are less than a few years old, a full three-iteration test cycle takes under two hours.

HDXPRT is a useful tool for anyone who wants to evaluate the real-world, content-creation capabilities of a Windows PC. To see test scores from a variety of Windows devices, go to HDXPRT.com and click View Results.

Want to run HDXPRT?

Download HDXPRT from HDXPRT.com. The HDXPRT user manual provides information on minimum system requirements, as well as step-by-step instructions for configuring your system and kicking off a test.

Want to dig into the details?

The HDXPRT source code is available upon request. If you’d like to access the source code, please send your request to benchmarkxprtsupport@principledtechnologies.com. Build instructions are also available.

If you haven’t used HDXPRT before, give it a shot and let us know what you think!

Justin

A note about Adobe PSE and HDXPRT 4

During recent Windows 11 HDXPRT 4 compatibility testing, we noticed that Adobe now requires a user ID to download the free Adobe Photoshop Elements 2020 trial. Previously, testers could download the trial without setting up an account. While setting up an Adobe account is free, this change might inconvenience some HDXPRT 4 testers. Unfortunately, we don’t currently know of a way around it. We apologize for the hassle!

Justin

Following up on XPRT compatibility with Windows 11

Last week, we discussed the upcoming Windows 11 GA launch on October 5, and our hope is that the transition period from Windows 10 to Windows 11 will go smoothly for the three XPRTs that run on Windows 10, HDXPRT 4, TouchXPRT 2016, and AIXPRT. We’re happy to report that so far, we’ve been able to install HDXPRT 4 and TouchXPRT 2016 on the latest stable preview of Windows 11 without any problems. For TouchXPRT 2016, we successfully installed the benchmark using both available methods—directly from the Microsoft Store and through the manual sideload process—and ran it without issues.

We’re still testing Windows 11 compatibility with the AIXPRT OpenVINO, TensorFlow, and TensorRT test packages, and will share our findings here in the blog as soon as possible. Also, because Microsoft might still publish through the stable preview channel Windows 11 changes that interfere with the HDXPRT 4 or TouchXPRT 2016 installation or testing processes, we’ll continue to verify each benchmark’s Windows 11 compatibility up through and beyond launch day.

If you’re conducting your own HDXPRT 4, TouchXPRT 2016, or AIXPRT testing on the Windows 11 beta, you could encounter issues with newly published updates before we do due to the timing of our update cycles. You could also run into problems that are specific to your test gear. In either case, please don’t assume that we already know about the problem. Let us know!

Justin

HDXPRT 4 v1.2 and the HDXPRT 4 source code package are available

This week, we have good news for HDXPRT 4 testers. A few weeks ago, we discussed the fact that Adobe removed the trial version of Adobe Photoshop Elements (PSE) 2018 from the PSE download page. HDXPRT 4 used PSE 2018 for the Edit Photos scenario, so this change meant that new HDXPRT testers would not be able to successfully install and run the benchmark.

Fortunately, we were able to adapt the Edit Photos scripts to use the new trial version of PSE 2020, and have incorporated those changes in an updated HDXPRT 4 build (v1.2). It’s available for download on HDXPRT.com, along with an updated user manual. Apart from slightly different instructions for installing the trial version of PSE 2020, all aspects of the installation and test process remain the same. We tested the new build and found that individual workload and overall scores did not vary significantly, so scores from the new build will be comparable to existing HDXPRT 4 scores.

We also posted the HDXPRT 4 source code and build instructions on the HDXPRT tab in the Members’ Area (login required). If you’d like to review XPRT source code, but haven’t yet joined the community, we encourage you to join! Registration is quick and easy, and if you work for a company or organization with an interest in benchmarking, you can join for free. Simply fill out the form with your company e-mail address and select the option to be considered for a free membership. We’ll contact you to verify the address and then activate your membership.

We apologize to HDXPRT testers for the inconvenience over the last several weeks, and we thank you for your patience while we worked on a solution. If you have any questions about HDXPRT or the community, please feel free to ask!

Justin

Progress updates: HDXPRT 4 and AIXPRT

Over the next few weeks, we’re expecting to publish both an updated HDXPRT 4 build and the AIXPRT public release (GA). Timelines may change as a result of development or testing issues, but we want to provide a brief update on where both projects stand.

HDXPRT 4

As we discussed last week, Adobe removed Photoshop Elements 2018, the application that HDXPRT 4 uses for the Edit Photos scenario, from their public download page. This means that new HDXPRT 4 testers are currently unable to successfully complete the benchmark installation process.

To fix the problem, we adapted HDXPRT 4’s Edit Photos scripts to use PSE 2020, and we hope to begin testing by the end of this week. We appreciate everyone’s patience as we put a solution in place, and we’ll publish the new build as soon as possible.

AIXPRT

We’re now in the third week of the AIXPRT Community Preview 3 (CP3) period, and we’re working on finalizing the AIXPRT GA installation packages for release. Because several of AIXPRT’s component toolkits release updates on a regular basis, it’s likely that we’ll need to update AIXPRT’s installation packages more frequently than we have with previous XPRT benchmarks. At the moment, we’re working to integrate and test recent updates to OpenVINO and TensorRT before GA.

As usual, we’ll keep you informed here in the blog. If you have any questions or comments about HDXPRT or AIXPRT, please let us know. We do value your feedback.

Justin

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