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Tag Archives: Dell

Let us know if you encounter this Adobe PSE 2020 issue with HDXPRT 4

Last week, a member of the tech press let us know that they encountered an error while preparing a system for HDXPRT 4 testing. Specifically, while attempting to install the trial version of Adobe Photoshop Elements (PSE) 2020, they encountered the following error:

Update Required

Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system.

They were working with an MSI Sword 15 A12UE, which had all the latest Windows 11 and Microsoft Edge updates, and they were able to complete installation and testing on other Windows 11 systems in their lab. This eliminates compatibility between the Adobe PSE 2020 installer package and Windows 11 or Microsoft Edge as the issue.

We do not have the same MSI Sword system in our lab, but we tried to replicate the issue by performing the HDXPRT 4 installation and setup process on a Dell G7 15 laptop running on an up-to-date version of Windows 11 (22H2, 22621.521). We successfully installed Adobe PSE 2020 and completed several HDXPRT 4 iterations.

The error this user encountered could be specific to their system or situation. However, we would like to know if other HDXPRT 4 users have run into the same issue. If you’ve experienced this issue in your testing, please contact us. We may be able to identify and publish a solution. 

Justin

Using WebXPRT 3 to compare the performance of popular browsers

Microsoft recently released a new Chromium-based version of the Edge browser, and several tech press outlets have released reviews and results from head-to-head browser performance comparison tests. Because WebXPRT is a go-to benchmark for evaluating browser performance, PCMag, PCWorld, and VentureBeat, among others, used WebXPRT 3 scores as part of the evaluation criteria for their reviews.

We thought we would try a quick experiment of our own, so we grabbed a recent laptop from our Spotlight testbed: a Dell XPS 13 7930 running Windows 10 Home 1909 (18363.628) with an Intel Core i3-10110U processor and 4 GB of RAM. We tested on a clean system image after installing all current Windows updates, and after the update process completed, we turned off updates to prevent them from interfering with test runs. We ran WebXPRT 3 three times on six browsers: a new browser called Brave, Google Chrome, the legacy version of Microsoft Edge, the new version of Microsoft Edge, Mozilla Firefox, and Opera. The posted score for each browser is the median of the three test runs.

As you can see in the chart below, five of the browsers (legacy Edge, Brave, Opera, Chrome, and new Edge) produced scores that were nearly identical. Mozilla Firefox was the only browser that produced a significantly different score. The parity among Brave, Chrome, Opera, and the new Edge is not that surprising, considering they are all Chromium-based browsers. The rank order and relative scaling of these results is similar to the results published by the tech outlets mentioned above.

Do these results mean that Mozilla Firefox will provide you with a speedier web experience? Generally, a device with a higher WebXPRT score is probably going to feel faster to you during daily use than one with a lower score. For comparisons on the same system, however, the answer depends in part on the types of things you do on the web, how the extensions you’ve installed affect performance, how frequently the browsers issue updates and incorporate new web technologies, and how accurately the browsers’ default installation settings reflect how you would set up the same browsers for your daily workflow.

In addition, browser speed can increase or decrease significantly after an update, only to swing back in the other direction shortly thereafter. OS-specific optimizations can also affect performance, such as with Edge on Windows 10 and Chrome on Chrome OS. All of these variables are important to keep in mind when considering how browser performance comparison results translate to your everyday experience. In such a competitive market, and with so many variables to consider, we’re happy that WebXPRT can help consumers by providing reliable, objective results.

What are your thoughts on today’s competitive browser market? We’d love to hear from you.

Justin

The 2019 XPRT Spotlight Back-to-School Roundup

With the new school year approaching, we’re pleased to announce that we’ve just published our fourth annual XPRT Spotlight Back-to-School Roundup! The Roundup allows shoppers to view side-by-side comparisons of XPRT test scores and hardware specs from some of this year’s most popular Chromebooks, laptops, tablets, and convertibles. After testing the devices in our lab using XPRT benchmarks, we’ve provided performance scores as well as photo galleries, PT-verified device specs, and prices. Parents, teachers, students, and administrators who are considering buying devices to use in their education environments have many options. The Roundup helps make their decisions easier by gathering product and performance facts in one convenient place.

The Back-to-School Roundup is just one of the features we offer through the XPRT Weekly Tech Spotlight. Every week, the Spotlight highlights a new device, making it easier for consumers to select a new laptop, phone, tablet, or PC. Recent devices in the Spotlight include the Dell G7 15 Gaming laptop, the HP Stream 14, the ASUS Chromebook Flip, the OnePlus 7 Pro phone, and the 2019 Apple iPad Mini. The Spotlight device comparison page lets you view side-by-side comparisons of all of the devices we’ve tested.

If you’re interested in having your devices featured in the XPRT Weekly Tech Spotlight or in this year’s Black Friday and Holiday Showcases, which we publish in late November, visit the website for more details.

If you have any ideas for the Spotlight page or suggestions for devices you’d like to see, let us know!

Justin

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