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Software updating when everything uses software

Software updating when everything uses software

The latest beta of Windows 8 Release Preview is out and we are scrambling to see what works with it and what doesn’t. After many years in the software industry, I’ve come to expect that. Now, however, pretty much everything goes through many cycles of software updates. The results can be annoying. Or worse.

Two weeks ago, I took my Nissan LEAF in for its 6-month check-up. While there, the dealer did a software update. I’ve had no real problems with it and, in general, I love the car . However, after the update, the LCD display on my console is different. It now displays the time in the upper right. Unfortunately, that time is different from the one that displays beneath the windshield. I guess I need to read some manuals. Annoying.

This week, the Garmin Edge 500 bicycle computer I use had an available update and I updated it. Everything seemed to go fine on my 36-mile bike ride a couple days later. When I went to upload the ride to the Garmin Connect Web site, it told me I need to update my Edge 500 (to the same version) and claimed there were no new rides on the device. After some frustration, I managed to get it all working without losing the data from my ride. Very annoying.

It seems like I’m constantly updating my iPhone, my Xbox 360, my TV, my iPad, Windows on my PC, Mac OS on my Mac, and, of course, applications everywhere. Usually, the updates work fine. But, when the glitches happen, I am tempted to never update anything again. Very annoying, indeed.

In the meantime, it’s back to working on updating HDXPRT 2012!

Bill

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HDXPRT 2012 and Windows 8 follow-up

HDXPRT 2012 and Windows 8 follow-up

As I discussed a couple weeks ago, the beta of HDXPRT 2012 has some problems with Windows 8 and consequently will not install. However, with the latest version of Windows 8 Consumer Preview, some of the issues seem to be better. Using some command-line options, you can get around the installation restrictions. That is what we have been doing in our lab. (Don’t worry, we hate hidden options as well, and there should not be any in the shipping version!) We’re hoping you can help us test the HDXPRT 2012 beta on your latest systems under Windows 8.

The complete details of how to install and run the beta on the Windows 8 Consumer Preview are in this forum post. (login required) Please let us know what you find out on your systems, either in the forum or via email. We have encountered some crashes in apps and we’d like to know what you find. We provide some instructions for running individual workloads in case you need to work around such an issue. We are also interested in hearing if you see any performance differences between Windows 7 and Windows 8 that don’t make sense to you. While the Consumer Preview license does not allow the publishing of performance results, we still need to start the process of understanding what is going on with Windows 8.

As always, thanks for your efforts to make HDXPRT 2012 as good as possible!

Bill

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Now it’s your turn

We mailed the DVDs for the HDXPRT 2012 this week. Kudos to the development and test teams. Thanks to all of the community members who confirmed their addresses. You should receive the DVDs soon. Now the fun begins.

The comment period for the beta goes through June 29. Your feedback is essential. Please install the benchmark, run it, and let us know what you think. If you have questions, we’ll answer them as quickly as possible. If you find a problem, we want to fix it. If there’s something you don’t like, we want to know. If there’s something you do like, we’d like to know that too.

If you don’t receive your DVDs next week, please contact us and we’ll make sure you get your copy ASAP. Unfortunately, the HDXPRT 2012 beta is not available for download. As we explained in an earlier blog post, the benchmark is approximately 10 GB.

Remember, the end of the comment period is June 29. Please help us make HDXPRT 2012 the best possible benchmark.

Eric

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HDXPRT 2012 and Windows 8

One of our community members asked whether HDXPRT 2012 would support Windows 8. It certainly is one of our goals. The current beta does not work with Windows 8, however. Problems with a couple of the applications themselves prevent the current version from installing on Windows 8.

We will continue to test beta versions of HDXPRT 2012 with beta versions of Windows 8 over the coming weeks. There is rumored to be a newer beta of Windows 8 out next week and we are hoping to be able to resolve the issues in a later beta or at least by the shipping version.

Regardless, there will be multiple versions of Windows 8 before it releases later this year. We plan to release HDXPRT 2012 this summer. We assume there will be some glitches. So, we expect that we will have to release an update to HDXPRT 2012 once Windows 8 is closer to its final version.

Also, once there is a version of Windows 8 that allows publishing performance results, we plan to look at what performance differences there are between Windows 7 and Windows 8.

A quick update on the beta—we are in the process of making the DVDs and will send them out next week. We sent emails to all the community members to confirm their correct shipping addresses. If you received that email, please respond. If you haven’t received that email, please let us know. We want to make sure the DVDs actually get to you!

Bill

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Today is a milestone

Today is a milestone. We are freezing the beta for HDXPRT 2012. It’s taken a lot of work–developing something with this many moving parts is a bit like herding cockroaches. However, the workloads are set and the benchmark seems stable.

So, what happens next?

First, the beta goes to a team who will spend a few days intensively testing it. The test team is isolated from the development team because, let’s face it, developers can’t test their own code. (I should know. I’ve developed a lot of products in my time.)

We’ll run it on a variety of systems, checking it for stability and repeatability. We will also look at the results and make sure that they are sensible. That is, they reflect that capabilities of the systems we are running the benchmark on.

The beta is approximately 10 GB. It includes installers for nine applications and a number of large content files. Because of its size, the beta will only be available on DVD. Once the tests look good, we’ll start reproducing and verifying the DVDs. Once the DVDs are verified, we’ll mail them out. The whole process should take about a week, so community members should have their beta DVDs within a couple of weeks.

While the testing is happening, we’ll be contacting each community member to confirm that we have their correct physical mail address.

Once you have the DVDs, please run the benchmark and send feedback. We need your help to make this beta into a truly great release candidate. We will work hard to address any feedback we get. If you find a problem, let us know. If you have a complaint, let us know. It you have a compliment, by all means, let us know!

Next week, Bill will be back from his travels.

Eric

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More HDXPRT 2012 changes

We’re in the home stretch of testing the HDXPRT 2012 before releasing the beta to the community members. As is often the case, we’ve run into some issues that I want to share with you.

We’ve encountered some technical challenges in creating the 4K video playback workload that the design specification called for. We could not use the existing HDXPRT playback automation and instrumentation because Windows Media Player currently does not by default play 4K H.264 content. We tried other video players but ran into stability issues on slower systems.

These technical problems led us to step back and think about the role of video playback in HDXPRT 2012. In HDXPRT 2011, there wasn’t much differentiation between most current systems on the video playback results. The video playback tests were also a source of confusion. As I traveled and talked to users, they thought that the stars of the video playback were the primary metric, not the performance number. More generally, however, having both quality and performance numbers can be confusing.

Our plan is to remove the video playback tests from the beta. We will include them as optional inspection tests in an updated version later this year. By removing video playback from the primary tests and metrics, we’ll be able to include stressful test that won’t work on all systems while avoiding unnecessary confusion. Over time, I think we can include a number of interesting tests this way. We’d love to hear your ideas for what might be good to include that way as well as whether you think we’re making the correct call for video playback tests in HDXPRT 2012.

I will be traveling next week. Eric Hale, our project lead for HDXPRT 2012, will be writing the next blog. He will hopefully have some good news about the beta!

Bill

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