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Persistent CrXPRT 2 battery life test error on Chrome v89 and later

A few weeks ago, we discussed an error that we’d recently started encountering during the CrXPRT 2 battery life test on systems running Chrome OS v89.x and later. The error prevents the test from completing and producing a battery life estimate. CrXPRT stops running its normal workload cycle and produces a “Test Error” page. The timing of the error can vary from run to run. Sometimes, CrXPRT stops running after only a few workload iterations, while other times, the battery life test almost reaches completion before producing the error.

We have seen the error on across multiple brands of Chromebooks running Chrome OS v89.x and later. To our knowledge, Chromebooks running Chrome OS v88.x and earlier versions complete the battery life test without issues. We are unaware of any problems with the CrXPRT 2 performance test.

We’re continuing to investigate this problem. Unfortunately, we have not yet identified the root cause. Without a solution, we are recommending that for now, testers not use the CrXPRT 2 battery life test. We will post this recommendation on CrXPRT.com.

We apologize for the inconvenience that this error is causing CrXPRT 2 testers. As soon as we identify a possible solution, we will share that information here in the blog. If you have any insight into recent Chrome OS changes or flag settings that could be causing this problem, please let us know!

Justin

Feedback from the WebXPRT 4 tech press survey

In early May, we sent a survey to members of the tech press who regularly use WebXPRT in articles and reviews. We asked for their thoughts on several aspects of WebXPRT, as well as what they’d like to see in the upcoming fourth version of the benchmark. We also published the survey questions here in the blog, and invited experienced WebXPRT testers to send their feedback as well. We received some good responses to the survey, and for the benefit of our readers, we’ve summarized some of the key comments and suggestions below.

  • One respondent stated that WebXPRT is demanding enough to test performance, but if we want to simulate modern web usage, we should find the most up-to-date studies on common browser tasks and web technologies. This suggestion lines up with our intention to study the feasibility of adding a WebAssembly workload
  • One respondent liked that fact that unlike many other browser benchmarks, WebXPRT tests more than just JavaScript calculation speed.
  • One respondent suggested that we include a link to a WebXPRT white paper within the UI, or at least a guide describing what happens during each workload.
  • One respondent stated that they would like for WebXPRT to automatically produce a good result file on the local test system.
  • One respondent said that WebXPRT has a relatively long runtime for a browser benchmark, and they would prefer that the runtime not increase in WebXPRT 4.
  • We had no direct calls for a battery life test, because many testers already have scripts and/or methodologies in place for battery testing, but one tester suggested adding the ability to loop the test so users can measure performance over varying lengths of time.
  • There were no requests to bring back any aspects of WebXPRT 2015 that we removed in WebXPRT 3.
  • There were no reports of significant connection issues when testing with WebXPRT.

We greatly appreciate the members of the tech press that responded to the survey. We’re still in the planning stages of WebXPRT 4, so there’s still time for anyone to send comments or ideas to benchmarkxprtsupport@principledtechnologies.com. We look forward to hearing from you!

Justin

Publishing CloudXPRT results from testing on pre-production gear

We recently received questions about whether we accept CloudXPRT results submissions from testing on pre-production gear, and how we would handle any differences between results from pre-production and production-level tests.  

To answer first question, we are not opposed to pre-production results submissions. We realize that vendors often want to include benchmark results in launch-oriented marketing materials they release before their hardware or software is publicly available. To help them do so, we’re happy to consider pre-production submissions on a case-by-case basis. All such submissions must follow the normal CloudXPRT results submission process, and undergo vetting by the CloudXPRT Results Review Group according to the standard review and publication schedule. If we decide to publish pre-production results on our site, we will clearly note their pre-production status.

In response to the second question, the CloudXPRT Results Review Group will handle any challenges to published results or perceived discrepancies between pre-production and production-level results on a case-by-case basis. We do not currently have a formal process for challenges; anyone who would like to initiate a challenge or express comments or concerns about a result should address the review group via benchmarkxprtsupport@principledtechnologies.com. Our primary concern is always to ensure that published results accurately reflect the performance characteristics of production-level hardware and software. If it becomes necessary to develop more policies in the future, we’ll do so, but we want to keep things as simple as possible.

If you have any questions about the CloudXPRT results submission process, please let us know!

Justin

CrXPRT 2 battery life error on Chrome 89 and 90

In recent lab tests, we’ve encountered an error during the CrXPRT 2 battery life test that prevents the test from completing and producing a battery life estimate. As the screenshot below shows, when the error occurs, CrXPRT stops running its normal workload cycle and produces a “Test Error” page. We have seen this behavior on systems running Chrome OS v89.x and v90.x, across multiple vendor platforms. In our testing, Chromebooks running  Chrome OS v88.x and earlier versions continue to complete the battery life test without any issues.

The error occurs consistently on every Chromebook running v89.x or v90.x that we’ve tested so far. However, the timing of the error varies from run to run on the same system. Sometimes, CrXPRT stops running after only a few workload iterations, while at other times, the battery life test runs almost to completion before producing the error.

We’re actively investigating this problem, but have not yet identified the root cause. We apologize for the inconvenience that this error may be causing CrXPRT 2 testers. As soon as we identify the root cause of the problem and have ideas about possible solutions, we will share that information here in the blog. If you have any insight into recent Chrome OS changes or flag settings that could be causing this problem, please let us know!

Justin

The WebXPRT 4 tech press feedback survey

Device reviews in publications such as AnandTech, Notebookcheck, and PCMag, among many others, often feature WebXPRT test results, and we appreciate the many members of the tech press that use WebXPRT. As we move forward with the WebXPRT 4 development process, we’re especially interested in learning what longtime users would like to see in a new version of the benchmark.  

In previous posts, we’ve asked people to weigh in on the potential addition of a WebAssembly workload or a battery life test. We’d also like to ask experienced testers some other test-related questions. To that end, this week we’ll be sending a WebXPRT 4 survey directly to members of the tech press who frequently publish WebXPRT test results.

Regardless of whether you are a member of the tech press, we invite you to participate by sending your answers to any or all the questions below to benchmarkxprtsupport@principledtechnologies.com. We ask you to do so by the end of May.

  • Do you think WebXPRT 3’s selection of workload scenarios is representative of modern web tasks?
  • How do you think WebXPRT compares to other common browser-based benchmarks, such as JetStream, Speedometer, and Octane?
  • Are there web technologies that you’d like us to include in additional workloads?
  • Are you happy with the WebXPRT 3 user interface? If not, what UI changes would you like to see?
  • Are there any aspects of WebXPRT 2015 that we changed in WebXPRT 3 that you’d like to see us change back?
  • Have you ever experienced significant connection issues when testing with WebXPRT?
  • Given the array of workloads, do you think the WebXPRT runtime is reasonable? Would you mind if the average runtime were a bit longer?
  • Are there any other aspects of WebXPRT 3 that you’d like to see us change?

If you’d like to discuss any topics that we did not cover in the questions above, please feel free to include additional comments in your response. We look forward to hearing your thoughts!

Justin

WebXPRT passes the 750,000-run milestone!

We’re excited to see that users have successfully completed over 750,000 WebXPRT runs! If you’ve run WebXPRT in any of the more than 654 cities and 68 countries from which we’ve received complete test data—including newcomers Belize, Cambodia, Croatia, and Pakistan—we’re grateful for your help. We could not have reached this milestone without you!

As the chart below illustrates, WebXPRT use has grown steadily over the years. We now record, on average, almost twice as many WebXPRT runs in one month as we recorded in the entirety of our first year. In addition, with over 82,000 runs to date in 2021, there are no signs that growth is slowing.

Developing a new benchmark is never easy, and the obstacles multiply when you attempt to create a cross-platform benchmark, such as WebXPRT, that will run on a wide variety of devices. Establishing trust with the benchmarking community is another challenge. Transparency, consistency, and technical competency on our part are critical factors in building that trust, but the people who take time out of their busy schedules to run the benchmark for the first time also play a role. We thank all of the manufacturers, OEM labs, and members of the tech press who decided to give WebXPRT a try, and we look forward to your input as we continue to improve WebXPRT in the years to come. 

If you have any questions or comments about WebXPRT, we’d love to hear from you!

Justin

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