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Category: Adobe Photoshop

Let us know if you encounter this Adobe PSE 2020 issue with HDXPRT 4

Last week, a member of the tech press let us know that they encountered an error while preparing a system for HDXPRT 4 testing. Specifically, while attempting to install the trial version of Adobe Photoshop Elements (PSE) 2020, they encountered the following error:

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They were working with an MSI Sword 15 A12UE, which had all the latest Windows 11 and Microsoft Edge updates, and they were able to complete installation and testing on other Windows 11 systems in their lab. This eliminates compatibility between the Adobe PSE 2020 installer package and Windows 11 or Microsoft Edge as the issue.

We do not have the same MSI Sword system in our lab, but we tried to replicate the issue by performing the HDXPRT 4 installation and setup process on a Dell G7 15 laptop running on an up-to-date version of Windows 11 (22H2, 22621.521). We successfully installed Adobe PSE 2020 and completed several HDXPRT 4 iterations.

The error this user encountered could be specific to their system or situation. However, we would like to know if other HDXPRT 4 users have run into the same issue. If you’ve experienced this issue in your testing, please contact us. We may be able to identify and publish a solution. 

Justin

HDXPRT: See how your Windows PC handles real-world media tasks

Many of our blog readers first encountered the XPRTs when reading about a specific benchmark, such as WebXPRT, in a device review. Because these folks might be unfamiliar with our other benchmarks, we like to occasionally “reintroduce” individual XPRTs. This week, we invite you to get to know HDXPRT.

HDXPRT, which stands for High-Definition Experience & Performance Ratings Test, was the first benchmark published by the HDXPRT Development Community, which later became the BenchmarkXPRT Development Community. HDXPRT 4, the latest version, evaluates the performance of Windows 10 and Windows 11 devices while handling real-world media tasks such as photo editing, video conversion, and music editing. HDXPRT uses real commercial applications, such Photoshop and MediaEspresso, to complete its workloads. The benchmark then produces easy-to-understand results that are relevant to buyers shopping for new Windows systems.

The HDXPRT 4 setup process takes about 30 minutes on most systems. The length of the test can vary significantly depending on the speed of the system, but for most PCs that are less than a few years old, a full three-iteration test cycle takes under two hours.

HDXPRT is a useful tool for anyone who wants to evaluate the real-world, content-creation capabilities of a Windows PC. To see test scores from a variety of Windows devices, go to HDXPRT.com and click View Results.

Want to run HDXPRT?

Download HDXPRT from HDXPRT.com. The HDXPRT user manual provides information on minimum system requirements, as well as step-by-step instructions for configuring your system and kicking off a test.

Want to dig into the details?

The HDXPRT source code is available upon request. If you’d like to access the source code, please send your request to benchmarkxprtsupport@principledtechnologies.com. Build instructions are also available.

If you haven’t used HDXPRT before, give it a shot and let us know what you think!

Justin

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